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Don't Fall into the Trap of Precision Targeting!

July 1, 2024

In a world awash with data and driven by digital connectivity, businesses and brands face the perpetual challenge of effective audience targeting. The narratives of Joseph Schooling, an Olympic gold medalist, and Jian Hao Tan, a prominent YouTuber, provide a compelling case study. Despite sharing demographic and cultural backgrounds, their life paths, achievements, and personal brands couldn't be more different. This dichotomy serves as a poignant reminder of the pitfalls of overgeneralisation in market segmentation. How, then, can businesses navigate this complex landscape to target more effectively? The key lies in understanding the granularity of audience segmentation and embracing the power of personalisation.

Understanding the Individual Beyond the Segment
Market segmentation is a crucial first step, dividing the audience into manageable groups based on shared characteristics. However, the downfall of many strategies is stopping at broad categories like age, location, or income, without considering the nuanced differences within these segments. Joseph and Jian Hao might fall into the same demographic category, but their interests, lifestyle choices, and values exhibit stark contrasts.

To target more effectively, businesses must delve deeper, employing psychographic segmentation. This involves analysing personality traits, values, attitudes, interests, and lifestyles. Understanding these elements can illuminate why individuals within the same demographic segment may respond differently to the same message.

Leveraging Data for Deeper Insights
In the digital age, the amount of available consumer data is vast. Effective targeting requires harnessing this data to gain insights into consumer behaviour and preferences. Analytics tools and AI-driven platforms can track engagement patterns, purchase history, and content interactions, offering a more detailed picture of what resonates with each segment.

The Role of Personalisation
Once a nuanced understanding of the audience is achieved, the next step is personalisation. This doesn't mean creating a unique message for every individual but rather tailoring communications to reflect the diverse needs and interests within a segment. Advanced CRM tools and marketing automation platforms enable businesses to send personalised messages at scale, significantly increasing engagement and conversion rates.

Continuous Learning and Adaptation
Effective targeting is not a set-and-forget strategy. As individuals evolve, so do their preferences and behaviours. Continuous monitoring, testing, and adaptation are crucial. Employing A/B testing, gathering feedback, and staying attuned to cultural and societal shifts can help brands remain relevant and engaging to their target audience.

Conclusion: The Role of Expert Guidance
Navigating the complexities of effective audience targeting can be daunting. This is where expertise comes in. Companies like Nic&Co offer specialised knowledge and tools to help brands understand and connect with their audience on a deeper level. By moving beyond overgeneralisation and embracing the nuances of individuality, businesses can forge more meaningful connections with their audience, driving engagement, loyalty, and growth.


In essence, the success stories of Joseph Schooling and Jian Hao Tan underscore the importance of looking beyond superficial similarities to appreciate the rich tapestry of individual differences. In the realm of market targeting, precision, personalisation, and perpetual learning are the pillars of success.

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